“Let me help you navigate the unique dynamics of and transform your online presence into a success story.”

About me

Experienced customer support leader. 11 years proven track record managing large-scale support operations. Currently leading ’s global Social media support across X, , Apple Store, Play Store and .

Why work with me?

I help brands build exceptional customer experiences on next-gen social media, focusing on Reddit. My mission is to elevate the customer experience through cutting-edge programs that redefine how brands engage on social platforms. My expertise include:

  • Design customer experience for your product and services on next-gen social media
  • Set-up operations models: from small in-house teams to large outsourced operations
  • Build and execute adaptable customer success strategies
  • Help Identify tools and technologies that match your business needs
  • Develop and implement social media support strategies that scale
  • Provide insights and recommendations to improve customer satisfaction & KPI

Why Reddit?

Reddit is where trends ignite, feedback emerges and opinions evolve in real time, making it an invaluable destination for identifying feedback or connecting with highly specific audiences.

With ~342 million weekly active users and a 45% YoY growth, Reddit is an untapped fast-growing goldmine.

Let’s work together to unlock Reddit’s Potential for Your Business.